Shipping Policy
đźšš Shipping Policy
At Solar Manila, we aim to get your order to you fast, safe, and hassle-free. All orders are shipped via J&T Express, our trusted logistics partner.
đź“Ť Where We Ship
We currently ship nationwide across the Philippines — from Metro Manila to provincial areas.
⏱️ Processing & Delivery Time
-
Processing Time: 1–2 business days (excluding weekends and holidays)
-
Delivery Time After Dispatch:
-
Metro Manila: 2–4 business days
-
Luzon: 3–5 business days
-
Visayas & Mindanao: 4–9 business days
-
Please note that delivery times may vary during peak seasons or due to weather and location accessibility.
📦 Tracking Your Order
Once your package is shipped, you’ll receive a tracking number via email or SMS. You can track your order on the J&T Express Tracking Page:
https://www.jtexpress.ph/index/query/gzquery.html
đź’¸ Shipping Fees
We offer nationwide shipping rates calculated at checkout. Shipping promos (e.g., Free Shipping) will be announced during select campaigns or on product pages.
âť— Missed Deliveries or Returned Packages
If the courier is unable to deliver your order after multiple attempts, it may be returned to us. We’ll contact you to arrange re-shipping — additional shipping charges may apply.
📬 Address Accuracy
Please ensure your shipping address, mobile number, and landmark info are complete and accurate. Incorrect or incomplete information may cause delivery delays or failed deliveries.
📨 Questions?
Feel free to reach out to us at hey@solarmanila.co for any shipping-related inquiries.